Help Center

Quick answers to get you live and selling on WhatsApp

Getting Started

Install Zeeklet from the Shopify App Store, then follow the in-app wizard to connect your WhatsApp Business API. You can use an existing BSP (Business Solution Provider) or sign up through Meta. Zeeklet guides you through the verification steps.
Zeeklet connects automatically when you install from the Shopify App Store. Orders, customers, abandoned carts, and products sync in the background. No manual setup required.
Create your template in Zeeklet using our template builder. Submit it for Meta approval—typically 24–48 hours. Once approved, you can use it in broadcasts and automated flows.
Create a broadcast in Zeeklet, select an approved template, choose your audience (segment by tags or purchase history), and schedule or send immediately. Start with a small test group to verify delivery.

Billing & Plans

Zeeklet offers a Free plan plus paid tiers based on message volume and features. Check the Pricing page for current plans.
You pay for your Zeeklet plan (monthly or annual) plus WhatsApp conversation fees set by Meta. Zeeklet has no hidden fees.
Yes. Upgrade or downgrade anytime from your Zeeklet dashboard. Cancellation takes effect at the end of your billing period.

Support

Need help? Book a demo or WhatsApp us.