Case Studies
Real workflows Zeeklet powers for Shopify stores
COD Store: Reduced RTO with confirmation buttons
Problem
High return-to-origin and failed deliveries due to customers not confirming orders before dispatch.
What they implemented
Zeeklet COD confirmation flow with one-tap confirm/cancel buttons, sent 24 hours before dispatch. Fallback messages for non-responders.
Outcome
-22% RTO · +15% successful first-attempt deliveries
D2C Brand: Increased revenue with cart recovery
Problem
Abandoned cart rate above 70% with no automated follow-up.
What they implemented
Zeeklet abandoned cart flow: reminder at 1h, 24h, and 72h with product images and checkout links. No discount-focused copy.
Outcome
+18% recovered revenue · 12% of abandoned carts converted
Support Team: Fewer tickets with order updates
Problem
High volume of “Where is my order?” calls and tickets overwhelming the support team.
What they implemented
Zeeklet order update flows: confirmation, dispatch, and delivery alerts via WhatsApp. Tracking links when available.
Outcome
-35% WISMO tickets · Faster resolution for remaining inquiries